Friday, February 04, 2011

sketchworthy service: jeremy @ new garden nursery

For quite some time I've wanted to purchase a couple of Dwarf English Boxwoods for our yard. A few weeks ago I visited New Garden Landscaping and Nursery and, much to my surprise, all the shrubs were half-off...bingo! [I was probably the only person looking for plants in the middle of winter, but that's besides the point.]

dwarf english boxwood

As I searched the nursery in the bitter cold, Jeremy Warren stopped what he was working on and asked if I needed any help finding anything. I asked his advice on how to take care of my new shrubs and could tell he took pleasure talking about the plants. And, because he noticed how much I liked my little shrubs, he took time to show me another stash of english boxwoods under a tarp and picked the ones he thought looked good.

This all sounds like a pretty good customer service, but Jeremy went above and beyond. When he asked “Is there anything else I can help you with?” he showed true sincerity. Not only was he glad to help me, he wanted to make sure I had all the information I needed before heading home.

Jeremy made me feel welcome…as if I was in my own yard. What a cool guy!

Learn more about this series here.

6 comments:

martinealison said...

C'est formidable de rencontrer encore de telle personne, mais malheureusement si rare!
Bisous

Emily Wilson said...

Awesome! Thanks for sharing! Ive been wanting to get a few shrubbery type plants for our place...Ill have to go check it out! Ive never been there!

What I Say Matters! said...

I love your sketches!!

TeresaR said...

Hi Suzanne! Thanks so much for stopping by to say hi! I've been thinking of you and Edgar and the "buns in the oven" and hope that you've been feeling and doing well.

I'm keeping busy mostly with my Spec Fic writing class...so, not as much time for knitting as I'd like. :)

I love this series you're doing! In fact, I just emailed our REMC to tell them how much we appreciate their braving the bad weather and restoring our power so quickly. I really think that the world would be so much better a place if we all took the time to show some gratitude. Of course, your way of showing gratitude is much more beautiful than my way, but praise is praise...LOL!

Well, I'd better get back to stuff...

Big hugs!!

Kristin Noelle said...

What a cool series!! So glad to stumble into your site!

suzanne cabrera said...

Thanks for all the sweet comments and kudos to Jeremy.

Teresa--So good to hear from you. FYI, are you aware that you can no longer link back to your site by clicking your name. I've got your site saved, but thought this might make a difference when visiting others..