For quite some time I've wanted to purchase a couple of Dwarf English Boxwoods for our yard. A few weeks ago I visited New Garden Landscaping and Nursery and, much to my surprise, all the shrubs were half-off...bingo! [I was probably the only person looking for plants in the middle of winter, but that's besides the point.]
As I searched the nursery in the bitter cold, Jeremy Warren stopped what he was working on and asked if I needed any help finding anything. I asked his advice on how to take care of my new shrubs and could tell he took pleasure talking about the plants. And, because he noticed how much I liked my little shrubs, he took time to show me another stash of english boxwoods under a tarp and picked the ones he thought looked good.
This all sounds like a pretty good customer service, but Jeremy went above and beyond. When he asked “Is there anything else I can help you with?” he showed true sincerity. Not only was he glad to help me, he wanted to make sure I had all the information I needed before heading home.
Jeremy made me feel welcome…as if I was in my own yard. What a cool guy!
Learn more about this series here.